Shipping policy

Delivery Times

• Priority Shipping: 1-2 working days (Shipping occurs Monday to Friday)

• Economy Shipping: 2-4 working days (Shipping occurs Monday to Friday)

• The shipping process begins 1-3 working days after payment is received.

Shipping Partner

We only ship with Swiss Post within Switzerland.

Insurance and Liability

• Your shipment is insured against loss or damage up to a value of 500 CHF.

• Detailed information about insurance coverage can be found in the terms and conditions of postal services from Swiss Post.

Disclaimer

We do not accept liability for lost, stolen, or damaged packages, as this is the responsibility of Swiss Post and outside of our control. However, as a courtesy, we reserve the right to offer a solution on a case-by-case basis.

Notification of Delays

If unexpected problems or delays occur during the preparation or shipping of your order, we will contact you immediately via email.

Tracking

With the shipping confirmation, you will receive a tracking link that allows you to track the status of your shipment.